Support

Help with MyYouNote — contact, FAQ, and app information.

Contact us

We usually reply within 3 business days. Please include your app version (shown in Settings) and your operating system.

Frequently asked questions

How do I add a YouTube video?

Click “Add video” in the library, paste a YouTube URL, and the app fetches the title, thumbnail, and duration for a preview. Optionally pick a folder, then click “Add to library”. If the video is already in your library, MyYouNote warns you and offers to open the existing entry.

Where is my data stored?

Everything is stored locally on your device — in a SQLite database for the desktop app (IndexedDB in the browser build). Nothing is uploaded anywhere: there are no accounts and no servers. See the privacy policy for details.

How do I back up or restore my notes?

Go to Settings → Export & import. “Export data” saves your whole library (videos, notes, folders) as a JSON file wherever you choose. “Import data” restores from a previous export — note that importing replaces all current videos, notes, and folders.

macOS says the app is from an unidentified developer

The direct-download .dmg builds are not signed with an Apple developer certificate, so Gatekeeper shows a warning on first launch. To open the app anyway: right-click (or Control-click) the app → Open → Open, or allow it under System Settings → Privacy & Security.

The Mac App Store version is signed and reviewed by Apple and shows no warning.

Windows SmartScreen shows a warning

Same cause: the direct-download installer is not code-signed, so SmartScreen flags it as unrecognized. Click “More info” → “Run anyway” to proceed. Only do this for installers downloaded from this site or the official GitHub repository.

How do I delete all my data?

Go to Settings → Danger zone → “Clear all data”. This permanently deletes all videos, notes, and folders from your device and cannot be undone (export a backup first if unsure).

Uninstalling the app also removes its local database. Remember that any JSON exports you saved are separate files and must be deleted manually.

App information

Current version1.6.2026071601
macOS10.15 (Catalina) or later — Apple silicon & Intel
WindowsWindows 10/11 — x64 & ARM64
LinuxAppImage — x86_64